Reports to: Director of Admission and Enrollment Management
Position Status: Full-Time/Twelve Month Position
Position Overview
As the first point of contact for families inquiring about Carolina Day School, the PK-8 Admission Associate is an important member of the Admission and Enrollment team. The ideal candidate will have exceptional customer service, organizational and communication skills to support a smooth admission process for families, and the initiative to manage and complete tasks. This position will be responsible for managing the admission process for families inquiring/applying to the Lower School and Middle School divisions, Pre-Kindergarten through Grade 8.
The Admission and Enrollment team members work together to create a positive environment where we encourage a growth mindset and goal-focused outcomes. As the first impression of Carolina Day School for prospective families, our team provides a welcoming environment and ensures that all families have an equitable experience while moving through the admission process. Team members are also active Wildcat community members supporting our students in their extra-curricular events and participating in school community gatherings.
Job Responsibilities
Admission/Relationship Management
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Manages the admission process for families inquiring/applying to the Lower School. This includes but is not limited to processing applications, setting up visits and admission testing dates for students, leading campus tours, and arranging admission committee meetings.
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Administer admission testing for applicants applying to Grades 1-5.
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Communicate clearly with prospects in the admission funnel whether in person, via email, or phone.
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Maintain contact with your funnel of inquiries and applicants, keeping them informed of upcoming admission and/or school events they can attend
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Maintain documents and files in the admission database for Lower and Middle School applicants
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Responsible for onboarding new families to grades PK-8
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Establish and maintain relationships with area preschools/daycares
Office Management and Administrative Team Support
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Serve as the first point of contact for the Admission team for families that inquire by the admission office email address, admission phone line, or the admission text app
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Take initiative to support team members and/or faculty/staff
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Support Director of Admission and Director of Marketing with the coordination of event planning, website updates, and social media posts
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Support team members by staying up to date with Blackbaud updates and updating necessary forms and data fields as necessary
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Assist in the planning of all internal and external admission events
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Attend all admission-related events
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Represent Carolina Day School at school fairs and community outreach events
Qualifications and Experience
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Bachelor’s degree required, Master’s degree preferred
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3-4 years of admission experience required
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Enjoys connecting and communicating with parents and students
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Excellent oral and written communication skills
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Fluency with Google workspace and Excel/Google Sheets required. Experience with Enrollment Management by Blackbaud desired
Americans with Disability Specifications
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.
The noise level in the work environment is usually moderate.
